Effective Date: 27 January 2025
Alka Jewellers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.
1. Information We Collect
a. Personal Information
- Name: To identify and personalize your experience.
- Phone Number: To contact you regarding your services and provide updates.
b. Location Information
- Accurate Location Data: We collect your current location to autofill details during login and provide services tailored to your location and area.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide a seamless login experience by autofilling your location details.
- To offer services based on your current location and area.
- To communicate important updates, service-related notifications, and customer support.
3. How We Protect Your Information
We take your privacy seriously and implement the following measures to secure your data:
- Encryption: All sensitive data is encrypted during transmission and storage.
- Restricted Access: Only authorized personnel can access your information.
- Data Retention: We retain your data only as long as necessary to provide our services.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- When required by law or legal processes.
- To trusted third-party service providers who help us operate the app (e.g., location services or analytics).
5. User Consent
By using our app, you consent to:
- The collection and use of your personal information as outlined in this Privacy Policy.
- Providing location access for autofill and service personalization purposes.
If you do not wish to share your location, you can deny the permission request. However, this may limit the functionality of the app and the services we provide.
6. Your Rights
You have the following rights regarding your data:
- Access and Correction: You can access and update your personal information in the app settings.
- Revoke Permissions: You can revoke location access via your device settings.
- Data Deletion: You can request the deletion of your personal data by contacting us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app or on our website with the updated effective date. Continued use of the app signifies your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: alkajewellersofficial@gmail.com
- Phone: +91 98920 86190